PRIVACY & POLICIES

At ACLAMA JEWELLERS, your trust is the foundation of our brand. We are committed to safeguarding your personal information with the highest standards of security, transparency, and discretion. This policy outlines how we collect, use, and protect your data when you engage with us online or in-store.

Privacy Policy

1. Information We Collect

  • Personal details such as name, email, phone number, and shipping address when you place an order or contact us.

  • Payment information, securely processed through trusted third-party payment providers.

  • Website usage data to help us enhance your shopping experience.

2. How We Use Your Information

  • To process and deliver your orders.

  • To provide customer support and respond to inquiries.

  • To share updates, promotions, or product launches (only if you opt-in).

  • To ensure a safe and seamless shopping experience.

3. Data Security

We use advanced encryption, firewalls, and secure payment gateways to protect your personal information. Your details are never sold or shared with unauthorized parties.

4. Cookies

Our website uses cookies to enhance navigation, personalize content, and analyze site traffic. You may adjust cookie preferences at any time through your browser settings.

Store Policies

1. Order & Payment

  • All prices are listed in [your currency] and include applicable taxes unless stated otherwise.

  • Payments are processed securely via trusted payment partners.

2. Shipping & Delivery

  • Orders are shipped with insured, reliable courier partners.

  • Delivery times vary by destination (see our Shipping Information page).

3. Returns & Exchanges

  • Returns or exchanges are accepted within a specified period, provided the item is in original, unworn condition.

  • Customized or engraved pieces are non-returnable.

4. Authenticity Guarantee

Every piece from ACLAMA JEWELERS is guaranteed authentic, ethically sourced, and crafted to the highest standards.

Your privacy and satisfaction are as precious to us as the jewelry we create. By shopping with ACLAMA JEWELERS, you join a world of trust, transparency, and timeless luxury.